“Reset this PC” also has different levels of “reset” that may preserve files including malware. You can also try pressing the F8 key to access the advanced boot options menu, which should include a ‘Repair Your Computer’ option.There are certain types of malware that can persist across a “Reset this PC” operation, including some types of rootkits, malware that installs into recovery or other partitions, or malware that installs into your computer’s firmware. What this does is to delete everything on the hard drive and copy the hidden version of Windows back on to the hard drive so your computer will be exactly the same as the day it left the factory. Each PC is different, but you may find an option to Typically there will be a message such as “Press F10 for restore options”. Some laptops and PCs come with a ‘hidden’ hard drive on which is a full backup of Windows. If you can’t boot into Windows 10 and so cannot follow the steps above then try the following.įirst, turn on your computer and look for any messages which appear before the Windows logo. And to do that just double-click on the downloaded file and choose where to extract the contents. Click Update Driver in the window that opens and direct it to the drivers you downloaded earlier – you may have to unzip the files if the download had a. If yours is like this, double-click on the name of the network controller to bring up the properties. If the status says “Windows is activated with a digital licence” but says no more, then it isn’t linked to your Microsoft account. Whether you have a Windows 10 product key or not, head to Settings > Update & Security > Activation. But Windows 10 doesn’t necessarily have a product key and if you previously upgraded from Windows 7 or 8, you certainly won’t have one. If you don’t do this, Windows 10 might not be able to re-activate after you reinstall it. If you haven’t done so already, you should link your Windows 10 product key with your Microsoft account. Link your Windows 10 product key with your Microsoft account
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